The Public Health team at Newcastle City Council would like to hear the views and experiences of local residents for the recommissioning of a community wellbeing service for adults. We would like to understand:
- What kind of health and wellbeing support adults in Newcastle need
- What might stop people from using these services
- How we can make services easier to access and more helpful
Your views will help shape future health and wellbeing services for adults, so they work better for everyone in the community.
What is a Community Wellbeing Service?
A community wellbeing service is designed to support the physical, mental, emotional, and social health of individuals by working directly within local communities. Support is tailored to each person’s situation, and it might include simple advice, help finding the right service, or more in-depth support over several weeks. These kind of services support people experiencing some difficulties before things get too overwhelming. They're like a safety net—helping people manage challenges early so problems don’t grow into full-blown crises. Example of the support provided include improving mental health and wellbeing, building confidence, learning new skills, getting help with money or finding a job, connecting with others and taking part in community activities. The aim is to help people feel more confident, connected, and in control of their health and life.
A community wellbeing service is designed to support the physical, mental, emotional, and social health of individuals by working directly within local communities. Support is tailored to each person’s situation, and it might include simple advice, help finding the right service, or more in-depth support over several weeks. These kind of services support people experiencing some difficulties before things get too overwhelming. They're like a safety net—helping people manage challenges early so problems don’t grow into full-blown crises. Example of the support provided include improving mental health and wellbeing, building confidence, learning new skills, getting help with money or finding a job, connecting with others and taking part in community activities. The aim is to help people feel more confident, connected, and in control of their health and life.
What we would like you to do
We want to hear your views, as they are important and can influence the future of health and wellbeing services for adults in Newcastle. Please complete the questions below by Sunday 7th September 2025. Most of our questions are multiple-choice and it takes 5-10 minutes to complete the questionnaire. If you would like to see the survey questions in a full browser window, click here: Community Wellbeing Service for Adults Survey 2025
We want to hear your views, as they are important and can influence the future of health and wellbeing services for adults in Newcastle. Please complete the questions below by Sunday 7th September 2025. Most of our questions are multiple-choice and it takes 5-10 minutes to complete the questionnaire. If you would like to see the survey questions in a full browser window, click here: Community Wellbeing Service for Adults Survey 2025
Keeping your answers private
The survey is confidential, and we will keep your answers private and store them securely. No one will be identified from their answers or in any reports about what people told us. We will not share your answers with anyone else. We are committed to protecting your privacy when you use our services - full details of our Privacy Policy can be found here: Privacy Policy.
If you need this information in another format, such as large print, or you have questions about this, please contact us at: letstalk@newcastle.gov.uk or call 0191 278 7878.
Thank you for giving us your views. The results will be published here in due course: Let's Talk Newcastle - Consultation Results
If you are a professional
If you are a service provider or a professional involved directly or indirectly in improving residents’ health and wellbeing, please complete the professional survey via this link: https://forms.office.com/e/rd8WvpJbFz
If you are a service provider or a professional involved directly or indirectly in improving residents’ health and wellbeing, please complete the professional survey via this link: https://forms.office.com/e/rd8WvpJbFz
