Terms & Conditions
Welcome to Let's talk Newcastle Online, our online space for you to give us your views. Everyone who registers to use the site is agrees to abide by the following Terms and Conditions. These rules also govern how user submissions are moderated, as defined below, and the message boards on the site. These rules may be reviewed and updated at any time; the latest copy will be displayed on this page. See the section below about legal issues which apply to your user submissions.
Please note that anyone under the age of 13 years old is not permitted to register or use this website.
General Guidelines
Please note that anyone under the age of 13 years old is not permitted to register or use this website.
General Guidelines
- Do respect other peoples' views.
- Do stay on topic and keep comments relevant to what's being discussed.
- Do be honest – we want to hear both the good and the bad.
- Do be responsible in your comments. Please think about how what you say will affect others, and remember young people (aged 13 and up) use the site.
- Do be patient and respect each other's abilities.
- Do write in English – it's important to make sure that everyone can understand what is being said.
- Don't be afraid to take part in the discussion!
- Don't be abusive. Personal insults will not be tolerated and repeat offenders will be removed from the site.
- Don't use bad language or offensive content. If you are not sure, then don't post it or rephrase it.
- Don't use this site to address personal complaints. Use the correct channel for this: Newcastle City Council Complaints Procedure
- Don't use the site for business advertising or personal promotion. Any such content will be removed.
Illegal material
- You may not submit any defamatory or illegal material of any nature on Let's talk Newcastle Online. This includes text, graphics, video, programs, or audio.
- Contributing material with the intention of committing or promoting an illegal act is strictly prohibited.
General online safety advice
- Please remember that if you use your real name as your user name, that this will be visible to other people. For this reason, some people prefer to make up a 'screen name'.
- Never reveal any personal information about yourself or anyone else (for example, telephone number, home address or email address).
- Please take a moment to read the Internet Safety Guidelines provided by the National Cyber Security Centre.
Breaching these Terms and Conditions
- If you fail to abide by the Let's Talk Newcastle Online terms and conditions, you will be sent an email that informs you why your contribution has been rejected and / or why your account has been suspended or deleted.
- If you post offensive or inappropriate content anywhere on www.letstalknewcastle.co.uk, Newcastle City Council may notify relevant third parties about your content.
- Newcastle City Council reserves the right to delete any contribution, or take action against any account, at any time, for any reason and without notice.
- If you would like to report a breach of these terms of use within the Let's talk Newcastle Online website, you can register your complaint at: Complaints at Newcastle, Newcastle City Council, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QH. Or you can go to the Internet Watch Foundation to report illegal content.
General Points
- The views expressed on Let's talk Newcastle Online are those of members of the public
- The views of Newcastle City Council are indicated, but may also represent the personal opinions of council officers or councillors, and not agreed council policy.
- These terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Data Protection Statement
This statement covers the personal data you give us when you register to use the service:
Data protection
Your personal data you give us on the registration form will be held and used in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information about UK Data Protection Law can be found here: UK Data Protection Law
Privacy Policy
Purpose
Your personal data will be used for the purpose of communicating with you, providing better insight into people's views about our services, thoughts on how we deliver services, and perceptions of life in Newcastle, and also evaluating Let's talk Newcastle Online and ensuring that it is being used in accordance with these terms of use. The data will not be used for any other purpose that is not compatible with the purposes for which it is collected.
Time
Your personal data will be stored for a period of up to two years. After this point, if you have not indicated that you wish to remain an active member of Let's talk Newcastle Online, it will be deleted. If you would like to change, update or remove your personal information, you can do this by logging into your account using the 'Login' link at the top of the homepage, going to 'My Account' in the menu, and editing your information. This will also give you access to the 'Delete Account' button if you wish to delete your account entirely.
Your personal data will be stored for a period of up to two years. After this point, if you have not indicated that you wish to remain an active member of Let's talk Newcastle Online, it will be deleted. If you would like to change, update or remove your personal information, you can do this by logging into your account using the 'Login' link at the top of the homepage, going to 'My Account' in the menu, and editing your information. This will also give you access to the 'Delete Account' button if you wish to delete your account entirely.
Queries
If you have any data protection queries, please contact the Information Governance Officer as follows: Information Governance Officer, Newcastle City Council, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QN.
If you have any data protection queries, please contact the Information Governance Officer as follows: Information Governance Officer, Newcastle City Council, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QN.
