We would like to hear about people's experience of using domestic abuse services in Newcastle, working with these services, or being a family member or friend of someone who has used them.
We want to understand whether people affected by domestic abuse in Newcastle are able to get the help and support they need. We would like to hear your views on this, to help us understand what is working well and where services may need to improve. Your feedback will help us understand what works well, what could be improved, and how services can better support people affected by domestic abuse.
How to take part
Please give us your views using the form at the bottom of the page. If you'd like to view the form in a tab in your brower, please click here: Domestic Abuse Services in Newcastle Review 2026
You are in control
Please only share what you feel comfortable sharing:
- You do not need to tell us about the abuse you experienced.
- You do not have to answer every question.
- You can skip any question you do not wish to answer.
- Some questions include "Prefer not to say" or "Not applicable" options.
- Your responses will be treated confidentially and will only be used to help improve services.
If you find any questions upsetting, you can take a break or stop the survey at any time.
The purpose of this consultation is to understand whether people in Newcastle can get the support they need. However, it is not a way to give feedback or make a complaint about a specific service. If you would like to either make a complaint or provide positive feedback about a service, you can do so using the following link: Complaints and Compliments.
The purpose of this consultation is to understand whether people in Newcastle can get the support they need. However, it is not a way to give feedback or make a complaint about a specific service. If you would like to either make a complaint or provide positive feedback about a service, you can do so using the following link: Complaints and Compliments.
If you need this information in another format, such as large print, please contact: Sarah.Eaglestone@newcastle.gov.uk or call: 0191 277 1276
Find out more
You can find out more detail about what we're proposing here:
- Completed Equality Impact Assessment NCDAC 2026
- Completed Newcastle Domestic Abuse Service User Experience Consultation Service Proposal 2026
Keeping your answers private
Taking part is voluntary, and your responses will be kept confidential. By sharing your experiences, you can help shape future support and ensure services are responsive, accessible, and effective for those who need them. We are committed to protecting your personal information and handling your responses securely and confidentially. Your information will be processed in accordance with UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can read more about this here: Let's talk Newcastle Privacy Policy
What will happen next
Once the survey has closed, we will review all feedback received and use it to help shape future domestic abuse services. If you have questions about what we found out, you can contact us on the details above, and we will publish findings on the Let's talk Newcastle Online website: Let's talk Newcastle Online Results
Thank you for taking the time to share your views.
