The Scrutiny Involvement for Tenants (SIFT) group helps tenants have a say in housing services. The group is made up of tenants from different parts of the city. They work with the Council to look at services, share feedback and suggest ways to make things better. SIFT: • Looks at housing services and policies • Shares the views of tenants • Helps improve services for tenants • Works with Council staff to make positive changes The group helps make sure tenants' voices are heard when decisions are made.
SIFT gives tenants the chance to look at housing services and ask questions about how they work. Group members share their views and help find ways to improve services for everyone.
Listening to tenants is important to us. The group helps make sure housing services meet the needs of the people who use them every day.
About the Group
SIFT meets every week to look at different housing services and policies. Over the last year, the group has reviewed areas such as damp and mould, anti-social behaviour and repairs. Some of the things the group does include:
· Looking at ideas from other housing providers
· Talking to tenants about their experiences
· Meeting staff who work in housing services
· Speaking with managers
· Looking at complaints and feedback
The group uses this information to find out what is working well and what could be improved. They then write a report and share their ideas with senior managers. This helps improve housing services and keeps tenants involved in decision-making.
Who Can Join?
The SIFT group is open to Newcastle City Council tenants and leaseholders who want to help improve housing services.
We welcome people from all backgrounds and communities. Everyone's views and experiences are important.
If you need support to take part, we can help with things such as translation, interpretation or information in different formats.
How to Get Involved
If you would like to find out more about the SIFT group or how to join, please contact us:
📧 Email: getinvolved@newcastle.gov.uk
📞 Telephone: 0191 211 5400
📞 Telephone: 0191 211 5400
